Nashville Airport (BNA) Baggage Claim & Carousel Locations

Nashville International Airport (BNA) has a single-terminal configuration, with all domestic baggage claim conveyors located on Level 2 (Arrivals) in the terminal building.

After deplaning, passengers must locate the correct conveyor using the information shown on the digital screens above their heads. International passengers will need to go to the International Arrivals Facility (IAF) at Level 1 to retrieve their luggage after passing through the CBP.

Nashville International Airport (BNA) Baggage Claim Location

The baggage claim area that Nashville Airport travelers use is a single hall on Level 2, with carousels numbered 1 through 12 stretching between the terminal's north and south wings:

• Carousels 1 and 2 sit at the south end of the hall, beside the Southwest and American baggage service offices.
• Claim devices 6 and 7 are temporarily out of service during the Central Core Enhancement project.
• Two additional claim devices will open with the Concourse A reconstruction, slated for completion July 11, 2028.

How to Find Baggage Claim at Nashville Airport?

1. Upon arrival, follow signs that say "Baggage Claim / Arrivals" to the second floor.
2. Refer to the flight status displays to identify the carousel designated to your flight number.
3. Board your baggage after matching your tag with your receipt at the specific belt.
4. Exit the baggage claim area through the curbside exit on the second floor or take the elevator down to the first floor to pick up a vehicle.

Important Info: Immigration processing, collection of luggage, and U.S. Customs clearance occur within the IAF facility on the first floor. CBP operates international arrivals from 8 am to 10 pm daily.

Lost/Delayed/Baggage Damage Information at BNA Airport

• In case your luggage is delayed, damaged, or lost, inform the airline baggage office at Level 2 before leaving the terminal with your flight number, phone number, and claim ticket.
• Take a picture of the damage before you leave the airport.
• Items left in public areas go to BNA Lost & Found; file online and collect at the Information Centre (Level 1), open daily 6:30 a.m.–10:30 p.m.
• For any items left behind at TSA checkpoints, contact the BNA Lost and Found through email at BNA-Lost&Found@tsa.dhs.gov.
• Any items left aboard the aircraft will need to be reported to the respective airline.
• Remember to keep your claim number handy.

Nashville Airport BNA Baggage Claim Phone Numbers

For the Nashville Airport baggage claim phone number directory, use the following contacts:

Airline Baggage Claim Contact Numbers at BNA Airport

More than a dozen carriers serve BNA. Checked-bag drop occurs at the ticket counters on Level 3:

BNA Airport Baggage Claim Map

The BNA Airport map below shows all 12 baggage carousels on Level 2 (Arrivals), along with airline baggage service offices, Information Centre, restrooms, and access to Ground Transportation (Level 1) and Ticketing (Level 3).